Policy and Procedure

This policy and procedure aim to ensure Alexa and Rose Home Care Service is able to provide quality care to all participants while adhering to and respecting their rights and dignity. It is imperative to Alexa and Rose Home Care Service ‘s workers to uphold the respect and values to each individual participant while being cared for by Alexa and Rose Home Care Service.

In addition to this, Alexa and Rose Home Care Service will ensure to treat all parties, including families, visitors, children, staff, and more, with equal respect. To adhere to these standards, Alexa and Rose Home Care Service will be committed to reviewing, maintaining and upholding the rights and responsibilities of workers and participants.

This extends to all workers and meets relevant laws and regulations and standards.